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Pay it
forward,
Jesus

The Chosen is an award-winning, crowd-funded, multi-season TV show about the life of Jesus Christ. Propel redesigned the customer experience to achieve a 50% increase in revenue.

Product design
UI/UX design
E-commerce

Details

01. Objective

Bring the story of Jesus Christ to worldwide audiences in an epic, multi-season TV show format and make it free to watch

Dallas Jenkins, the creator of The Chosen, had a vision to create a cinematic universe about Jesus Christ.

The initial app for The Chosen had basic features and lacked design sophistication to make it rival the show's quality content.

02. Strategy

Design a modern video streaming app for the web and mobile with social and e-commerce features

When Propel started working on redesigning The Chosen apps, there was no design practice, and developers shipped whatever they thought looked good.

Our challenge was establishing and integrating a user-centric design process into an existing engineering-led organization.

03. What we did

Designed custom mobile and web apps with streaming and funding features

The design challenge was to create an interactive, gamified experience in the app, where users could see how many people watched the show because of their donations.

During The Chosen app redesign project, we worked closely with engineering that built a custom real-time analytics platform, allowing us to optimize design in near real-time.

04. Outcomes

The redesigned app and the new pay-it-forward flow created a 50% increase in revenue for The Chosen.

We surveyed over five thousand paying customers, gaining insights that created an impactful pay-it-forward design.

The redesign's success led to an over 50% increase in pay-it-forward revenue, allowing the creators to fund five seasons as of this writing.

Propel brings a unique skill set to the table, an ability to crystallize ideas into tangible product.

Jonas Brandon

Partner at Metric

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In the past 25 years we delivered hundreds of projects for startups and Fortune 500 companies like BMW, Visa, Nestle, and Shell.

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The Chosen

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