The future
of ID Tech
Propel partnered with Trinsic to crystallize platform strategy, establish the design process, and redesign the apps.
Product design
UI/UX design
Animation
The future
Details
01. Objective
Create a global digital ID verification and acceptance platform
The landscape of digital ID is fragmented between dozens of providers, issuers, and networks.
Trinsic set out to create a platform that speeds up the verification by 10x while staying compliant.
02. Strategy
Design a user-friendly, self-serve blockchain app to issue, verify, and accept credentials
When we started working with Trinsic, their platform was created by engineers without design oversight.
The complicated business logic and lack of UX thinking resulted in a 90%+ drop-off rate for new customers.
03. What we did
We redesigned the sign-up flow and created a custom design system for the dashboard and wallet apps
The first challenge we addressed was a self-serve sign-up and onboarding flow, which led to a redesigned dashboard.
We built the dashboard with support for different user types to support the provider-issuer-verifier ecosystem.
04. Outcomes
Successful launch of the Trinsic Ecosystems product leading to the acquisition by Dentity
The Trinsic platform performs 1-click identity verification 10x faster than scanning an ID.
Since its launch, over 95 million people have been verified with Trinsic.
Propel helped us build coherence across products. Professional and easy to work with.
Michael Boyd
Co-founder
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Trinsic